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When the death of her elderly neighbour prompts NYPD Homicide Detective Frank Giardello (Giovanni Ribisi) to launch an investigation, the agoraphobic Abigail is distressed to find him outside her door, asking to question her. Having tried to acquire the dead woman's now vacant apartment to ensure her privacy, Abigail is further upset when her requests go unanswered and new tenants, wealthy Lillian (Amy Smart) and Charlie (Jason Lee) move in. Abigail anxiously monitors her combative new neighbours from the safety of her front door's peephole, but her well-ordered world begins to unravel when she finally encounters Lillian and Charlie face-to-face-and her sheltered existence becomes threatened in unexpected and terrifying ways. "