​How to contact us

Most of our customers questions are answered on our Frequently Asked Questions page. Please make sure you have read our Frequently Asked Questions before contacting us.


For general issues related to using the site:

help@base.com

Order enquiries:

orders@base.com

For queries regarding faulty DVDs and returns:

returns@base.com

For queries regarding product information, technical or release dates:

info@base.com

We appreciate your comments and suggestions:

feedback@base.com

You can also enquire on the status of your order by telephone:

+44 (0) 1993 847690 (10:00 to 17:00 Monday-Friday)

Or by mail at

Base.com
Unit 44
Rissington Business Park
Upper Rissington
Gloucestershire
GL54 2QB
United Kingdom