Welcome to Base.com Help

Can we help you? These pages strive to answer all of the questions that our customers ask us and they should help you get the most out of our site.

Popular Help Questions

Order Information

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Contact Us

We handle the majority of our enquiries via email and if you need to contact us to ask a question please email us at the following addresses

  • Order information and general enquiries:
  • Product returns

If you have an urgent enquiry or need to speak to us, you can call our customer service team on the number below:

Customer Services Telephone Number:

+44 (0) 1993 847690

You can see our full contact details on our contact page, here.