How to contact us
Most of our customers questions are answered on our Frequently Asked Questions page. Please make sure you have read our Frequently Asked Questions before contacting us.For general issues related to using the site:
help@base.com
Order enquiries:
orders@base.com
For queries regarding faulty items and returns:
returns@base.com
For queries regarding product information:
info@base.com
For complaints, comments and suggestions:
feedback@base.com
You can also enquire on the status of your order by telephone:
+44 (0) 3301 233903 (10:00 to 17:00 Monday-Friday)
Or by mail at
Base.com
1 A P Ellis Road
Upper Rissington
Cheltenham
GL54 2QB
United Kingdom